Due to the nature of cosmetic products, all sales are final. We do not accept returns or exchanges for hygiene and safety reasons.
If your order arrives damaged, defective, incorrect, or is missing an item, please contact us within 72 hours of delivery at chromaticitycosmetics@gmail.com with your order number, a description of the issue, and clear photographs.
After reviewing your claim, Chromaticity Cosmetics may issue a replacement, store credit, or refund at our discretion.